Here’s how everybody can practice social distancing:- Follow all instructions and recommendations from the authorities in your home country.- Stay at home as much as possible.- If possible, work from home and conduct virtual meetings.- If you are outside, do not touch surfaces which are regularly touched by others. Wash your hands right away when you come home.- Try to avoid public transportation, use your bike, walk or if necessary take your car.- Do your grocery shopping by keeping the distance or make use of online shopping with delivery service. Offer your help to people at risk to do grocery shopping for them.- When you go out for a walk or some individual sport, stay away from others.- Avoid visiting other people, especially older adults and those in poor health.#covid19
Let this Eid be the occasion of sharing the love and caring for the people who need to be loved and cared. Eid Mubarak to our Muslim brothers.We wish you Selamat Hari Raya Maaf Zahir dan Batin from Softmind Technologies. #stayathome
Yes, we are hiring!!Position : IT Business Analyst (Permenant)Job Description:- Constantly study and familiarize with product functionalities.- Develop user requirement documentations in a precise manner with relevant supporting items like flow charts and wireframes.- Determine the needs of users of technical documentation.- Study product samples and talk with product designers and developers.- Work with technical staff to make products and instructions easier to use- Keep a close communication with clients on new releases, patches, support issues and product feedback.- Write or revise supporting content for products.- Edit material prepared by other writers or staff.- Incorporate animation, graphs, illustrations, or photographs to increase users’ understanding of the material- Standardize content across platforms and media- Collect user feedback to update and improve content- Adhoc business administrative documentation.Requirement :- Diploma/Bach. Degree in IT or Business.- IT & Telco Billing background is plus.- Prefer 1 year and above.Position : Software Engineer (intern)Job Description:The intern will develop software by studying operations; designing, developing and installing software solutions; support and develop software team.Reqirement :- Diploma/Bach. Degree in Software Engineering.Position : Admin/HR Executive (intern)Job Description:The Administrative Intern is responsible for various administrative and communications functions, including office management, receptionist duties, support for the HR Coordinator / Executive Assistant, website management, and promotion activities via social mediaReqirement :- Bachelor’s degree, preferably in a related fieldMonthly allowance available.Close date : 30 June 2020Kindly forward your CV to : [email protected]
Autonomous networks will be a crucial component of digital transformation for communications service providers (CSPs), but how do we get there? Pretty much the same way that cars will become autonomous, except that CSPs will have the extra advantage of leveraging TM Forum’s Open Digital Architecture (ODA).As networks grow more complex with the onset of virtualization, 5G and edge computing, automation will be essential to simplify and manage that complexity, as well as improve efficiency, enabling better collaboration with the broader ecosystem and generally creating more value from the network.However, it also requires the right architectural framework to ensure that CSPs can make that transition to full automation smoothly in a standardized way.Dr. Luigi Licciardi, Director, Huawei Technologies, said that a good way to visualize the concept is to look at the way autonomous cars are being developed – a “revolution through evolution” in which the autonomous capability of a car is measured from Level 0 (100% manual) to Level 5 (100% self-driving).“If you compare Level 0 with Level 5, of course it’s a complete revolution,” Licciardi said during the Global Architecture Summit track at Digital Transformation Asia in Kuala Lumpur on Tuesday. “But this revolution is achieved with a set of steps, organized properly, introducing new capabilities that are required to advance to the next step.”Autonomous networks will evolve in a similar way, he said. “But this requires proper network management throughout all network elements and all network layers, from the network slicing capabilities to the radio resources.”Simplification is keyTo that end, TM Forum members including Huawei are collaborating in an autonomous network project that leverages the principles of the ODA – simplification, automation and intelligence – as well as work from the Forum’s Artificial Intelligence (AI) project.“Simplification, automation and intelligence are absolutely essential for the autonomous network,” said George Glass, Vice President, Architecture & APIs, TM Forum. “We’re applying the principles that we’ve been using for the last four or five years to develop the Open Digital Architecture and applying those to the autonomous network domain.”This means simplifying services how services are offered and consumed via standardization, which is a prerequisite for automation. “It is very hard to automate things that are fundamentally different from each other,” he said.Also, he added, “Intelligence needs to be applied to that thought process and the analysis and decisions that we take around the network.”The benefits of autonomous networks include not only improved efficiency and agile operations, but also digitally enabled CSPs, Glass said.“It’s about transforming and taking you from the CSP world to the digital service provider (DSP) world, where you can partner in a new ecosystem with a car manufacturer, with a hospital, or with an insurance company.”Coming back to the autonomous car analogy, it also includes (literally) autonomous cars, said Huawei’s Licciardi, who observed that self-driving cars will be part of the B2B2X ecosystem under which CSPs will fulfill the role of the second ‘B’ in that acronym.“The CSP becomes the digital partner, the service and network enabler, that provides services to the vehicle makers, rental car companies, in-vehicle service providers, insurance companies and other members of that ecosystem,” he said.
30 October 2019 | Mobile World Live| INTERVIEW: Jan Geldmacher, president of Sprint Business (pictured), argued headline-grabbing consumer 5G services have obscured the potential benefits the technology offers enterprises, making education a key element in the operator’s future plans.Speaking during MWC19 Los Angeles, the executive noted while many of the operator’s customers are aware of 5G, there is work to do in terms of communicating the real benefits it offers to business users beyond the higher speeds associated with consumer services.The lower latency of 5G, for example, "opens up very many new opportunities for new disruptive business models".
He cited the potential to employ the low-latency to effectively make robots intelligent by enabling swift communication with a cloud-based AI "brain" as one possible application."Now all of a sudden you overcome the problem of the robot not being intelligent because you can connect them in real time", which opens "new opportunities to work between robots and humans".
Once the operator communicates the benefits to businesses "you see a great engagement and excitement", he said.During the interview, Geldmacher noted consumer 5G services are a great driver of deployments, helping the operator to swiftly meet its initial coverage goals, and provided an update on Sprint’s IoT testbeds.
5G has become a hot topic for telecom operators, vendors, policymakers and others across countries and industries. But what about the consumers? Are they excited about the new technology? In a presentation at TM Forum Digital Transformation Asia in Kuala Lumpur this November, IBM’s Rob van den Dam will reveal the results of a recent global consumer survey and discuss the 5G services and experiences consumers crave.Though expectations of 5G are high, its future is still rather blurred. On the business side, vendors are suggesting the business cases and benefits are strong enough to prioritize 5G investments. Internationally, South Korea, Japan and China seem determined to lead on the 5G path, while a 5G war seems to be waging among operators. The pace of 5G innovation in many other markets is slower, and the enthusiasm is more muted, with even many operators remaining skeptical about the commercial business cases.But what about the consumer view on 5G? Do they know what it’s all about? How excited are they? To what extent are they even aware it as the new network technology? The IBM Institute for Business Value (IBV) surveyed nearly 12,500 consumers in 21 countries. These countries represent 62% of the global population and 77% of global GDP.AwarenessAlmost two-thirds of respondents reported awareness of 5G as a follow up to 4G/LTE. This ranges from having some idea about 5G to being very familiar with it. Perhaps surprisingly, respondents in emerging countries are more familiar with 5G than those in mature countries, with China reporting the highest 5G awareness (82%). Once educated as to what 5G brings to the table, 81% of respondents in emerging countries and 49% in mature countries say they are very excited about the technology.ExcitementRespondents are most excited about 5G applications in media and entertainment. They identified ultra-high-definition (UHD) video, virtual reality (VR) and augmented reality (VR), and other immersive media as the most appealing applications. They are less excited about 5G applications in areas such as smart home, AR/VR augmented shopping, and digital healthcare (see figure below).Enthusiasm for high quality streaming videoSelected by 57% of the respondents, UHD video is by far the most relevant 5G application for consumers as mobile device streaming frustrations persist, including load times, rebuffering, playback, picture quality, and synchronization in particular. A 53% of respondents — and up to 65% in India — indicated they experience these kinds of problems regularly or often.Clearly, people are longing for high quality viewing experiences in both linear (e.g. live streaming) and nonlinear video (e.g. on demand). The biggest 5G win for streaming video isn’t simply the significantly higher throughput speed, but also the extremely low latency that vastly reduces stalling and buffering, and helps enable organizations to deliver higher resolution live streaming.In the mid- to long-term, UHD video formats such as 4K and 8K will become common for videos viewed on mobile devices. AT&T and Fox Sports already tested streaming 4K video over 5G at the 2018 US Open golf tournament. Meanwhile, China Mobile, the China Media group and Huawei are currently test-streaming 4K high dynamic range (HDR) video over 5G, and Disney is partnering with Verizon to test 5G applications for video content distribution.Embracing immersive mediaImmersive content encompassing deeply engaging, multisensory, digital experiences using technologies such virtual reality (VR), augmented reality (AR), 360-degree video, and 3D techniques has caught the enthusiasm of consumers. Current mobile networks cannot meet the bandwidth and latency demands these applications require, but 5G networks are expected to step up.Virtual RealityCurrent VR applications are still in their infancy. Low-end headsets lack computing power, limiting graphics quality, while the higher-end headsets are better but more expensive. And, complex elements in the devices increase headset weight, and the headset usually needs to be connected to a computer with a cable, limiting the player’s mobility and hence the overall VR experience.Cloud, edge computing, and 5G will be critical to moving VR forward. The faster speeds and lower latency of 5G mean complex processing can be done in the cloud (or on the cloud edge), which provides more computational power. Offloading much of the intensive processing to the cloud means much smaller and more practical, powerful, energy-efficient and cheaper headsets that enable wider VR adoptionAugmented realityAR could hit the mainstream rapidly; it is already embedded in many frequently used applications. Consider the popularity Snapchat and Instagram filters that include images, stickers, and emojis. And, of course, a very notable example is the renowned Pokémon Go game.Artificially intelligent (AI) technology is expected to be more essential for AR than for VR, allowing computers to understand what they are seeing through cameras, and identifying and labeling objects in the user’s field of vision. Continuous AI advances mean these features will become increasingly sophisticated. Together with fully functioning 5G networks, AI could enable a whole new wave of deeply integrated AR experiences.AR applications are already very popular in music and concerts adding to the music industry’s cutting-edge vibe particularly in this era of elaborate music festivals where live concerts into high tech experiences that wow the audience. Theatricality can, for example, radically increase by partnering AR-generated characters from songs with real-life artists on stage (see how AR put five Madonnas on stage at once).Escalating demand for eSportsThe world of competitive organized video games is treated as a professional sport, evolving at a pace unrivaled in any other sport, and slated to become a legitimate competitor to traditional sports. 5G is also important to fuel the growing eSports industry. The incredibly low latency of 5G will mean more seamless, uninterrupted gaming, fueling the growing eSports industry further.This subsequently means telcos are a vital component of the eSports ecosystems, with many even also organizing eSports tournaments. The major French operator Orange, for example, partnered with e-Ligue 1, the official FIFA tournament for France’s professional football league. AT&T is partnering with ESL for a mobile eSports league, and Vodafone and ESL recently launched the Vodafone 5G ESL Mobile Open, a mobile gaming tournament, featuring the first Grand Final in competitive international sports to be played live over a 5G network.Concluding remarksThe rewards of the 5G era are expected to flow to those organizations most capable of embracing its opportunities. In the context of consumer applications, forward-thinking telecom and media companies should make the delivery of high-quality video streaming experiences to customers central to their strategies. They must also consider investing in emerging technologies – such as AR and VR – as an extension of their digital strategies. Providers could also think about making eSports a key element in their marketing strategies as a means to engage with the younger online audience.> https://inform.tmforum.org/insights/2019/10/warming-up-for-5g-what-do-consumers-expect/
Sofmind Technologies Sdn Bhd (SMSB) is a private limited telecom OSS provider located in Cyberjaya, Malaysia. The company as formed to pursue opportunites in operations support system in telecom softare industry.
SMSB will pursue several objectives that will allow them to quickly gain market penetration.
The first objective is to offer a high value, high quality product for the telecom industry. Also important from an internal operation standpoint is the ability to develop superior human assets through training and competetive incentives.
SMSB’s operating model is designed to meet our goal which include:
1. Developing OSS solution for telecom operations.2. Bringing high value, high quality products to market.3. Developing human assets through training and competitive incentives.4. Practicing a customer intimacy business model.
Our mission is to be the provider of high value, high quality, convergent OSS solution to telecom operators worldwide. These scalable solution will gave unparalleled support to ensure flexibility and to meet and exceed customer expectations.
Softmind Technologies know as SMSB has a diverse OSS-based reportoire of products to support the telecom industry. Our primary product is REALBRM, a subscriber billing software solution. Within the REALBRM package, traffic processing, bill generation, account payable, system administration, packaging, and customer case and administration, credit control and fraud monitoring are addressed. Each module within REALBRM is its own robust application.
REALBRM was developed based on the experience of our consultants in Billing and Revenue Management activities in the telecommunications industry namely having successfully completed projects for Mobile, Fixed and Cable Network Operators and having experience with many different areas and systems (e.g.: network, mediation, billing, customer care, collections, revenue assurance and fraud). The basic billing system consist of the following modules:
- Traffic Processing- Bill generation- Account & Payment- System Administration- Packaging- Customer Case and Administration- Specific Value-Added Feature- Routing Management- Fraud Detection
SMSB owns and develops REALBRM product. It was made commercially available for the first time in 2017. Currently the release commercially available is 5.0.
SMSB aims at product excellence for REALBRM and therefore has defined a product roadmap aligned with customers’ requirements and market evolution. Major versions are released every 18-24 months. Minor versions are released whenever SMSB is able to accommodate recently developed product features to better respond to our customers’ demands and requirements.
We'd love to hear from you : Head OfficeSoftmind Technologies Sdn Bhd (1368064-W) C-1-12A CoPlace 22260 Jalan Usahawan 163000 CyberjayaSelangor Darul EhsanMalaysiaSales [email protected] Investor Relations [email protected] Tech Support [email protected]